Introducing our new self-serve Chatbot - Currently in public BETA.


Designed with the latest AI frameworks, our new unmanned, self-service assistant aims to provide you with instant support and advice anytime you need it.

We are currently testing this new support feature. Please be patient while we help the bot to learn and improve. If the bot cannot help, it will link you to where you can create a support ticket with one of our dedicated support agents.

To begin, simply click on the chat widget (when available) in the corner below.

Please note that this service will be running intermittently during weekdays, and may not always be available.

Knowledge base

Akai Pro | MPC Series

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ION Audio Support

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M-Audio Support

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Alesis Support

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SoundSwitch Support

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Moog Support

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inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

inMusic Europe LTD

Abbey House, 282 Farnborough Road
Farnborough
Hampshire, GU14 7NA
United Kingdom

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld
Germany

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan

inMusic Japan Corporation

Minami Azabu 1-5-10
Koike Building 1-2F
Minato-ku, Tokyo
106-0047 Japan