Placing An Order

Placing An Order

What is a pre-authorization or authorization hold?
This means that we have not actually charged your account. Once your order has shipped we collect payment from your credit card.
Tue, 12 Jul, 2022 at 8:35 AM
What is the telephone number for inMusic Store Customer Service?
If you have an inMusic Store order specific question, please visit our contact page: https://www.inmusicstore.com/contact-us Brand specific technical...
Fri, 21 Jun, 2024 at 11:07 AM
My billing and shipping address are not the same. Can I still place an order?
Yes. Please confirm the recipients shipping information is correct and accurate before placing your order.
Tue, 12 Jul, 2022 at 8:35 AM
What are Wish Lists?
Wish Lists allow you to create lists for birthdays, anniversaries, holidays or other special occasions. You can then share your Wish Lists with friends, fam...
Tue, 12 Jul, 2022 at 8:35 AM
What is the email address for customer service?
If you have questions, please contact us directly by email or submit a ticket through our contact page. support@inmusicstore.com https://www.inmusicstore.c...
Fri, 19 Aug, 2022 at 11:35 AM
Can I split my payment between two cards?
Currently, we are unable to split payments between two debit/credit cards.
Tue, 12 Jul, 2022 at 8:35 AM
If I place my order today, how soon will I get it? Will it ship the same day?
In most cases, domestic orders placed before 2PM ET (Eastern Time) Monday-Friday will ship that same day. (FedEx Overnight and 2nd Day orders will not be pr...
Wed, 24 Aug, 2022 at 1:02 PM
Do you accept pre-paid credit cards?
We recommend registering pre-paid cards with the issuer. Prepaid card sales are reviewed, we cannot guarantee that your pre-paid credit card will be accepte...
Tue, 12 Jul, 2022 at 8:35 AM
Can I have my order shipped to a different address if my order has already been processed or shipped?
Unfortunately, you cannot change your shipping address after you submit your order. If there is an error in the address, please notify us immediately. http...
Fri, 19 Aug, 2022 at 11:38 AM
Why is sales tax collected?
We are required to collect sales tax on all orders, except those shipped to the following states: Alaska, Delaware, Montana, New Hampshire and Oregon.
Tue, 12 Jul, 2022 at 8:35 AM
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

inMusic Europe LTD

Abbey House, 282 Farnborough Road
Farnborough
Hampshire, GU14 7NA
United Kingdom

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld
Germany

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan

inMusic Japan Corporation

Minami Azabu 1-5-10
Koike Building 1-2F
Minato-ku, Tokyo
106-0047 Japan