Placing An Order

Placing An Order

How can I order parts for my inMusic product?
Our Parts Department can be reached via email. Monday - Friday 10:00AM - 6:30PM (Eastern Time) parts@inmusicbrands.com https://www.inmusicstore.com/cont...
Fri, 19 Aug, 2022 at 11:35 AM
Is my credit card and order information encrypted?
Your order and credit card information is encrypted and transmitted over our secure (SSL) server technology. We validate all credit, debit and pre-paid card...
Tue, 12 Jul, 2022 at 8:35 AM
How do I cancel my order?
To cancel your order, please contact us directly our contact page. https://www.inmusicstore.com/contact-us Select and submit a "New Support Ticket&quo...
Fri, 19 Aug, 2022 at 11:33 AM
When does my credit card get charged?
Once you place an order your bank will place a hold on the funds. After your order has shipped, we collect payment from your credit card.
Tue, 12 Jul, 2022 at 8:35 AM
What is the information in my account used for?
Information in your account, such as your address book and shopping lists, are completely confidential. You will not be added to any mailing lists unless yo...
Tue, 12 Jul, 2022 at 8:35 AM
What are the business hours for the inMusic Store customer support department?
inMusic Store provides telephone customer order support, 10:30AM - 6:00PM Eastern Time daily. (833) 302-2183 Live chat and additional online support opti...
Fri, 24 Nov, 2023 at 10:43 AM
Do you accept PayPal, Apple Pay , Google Pay or Amazon Pay?
Currently, we accept the following payment methods: VISA, Mastercard, American Express, Discover, Apple Pay & Affirm.
Mon, 19 Dec, 2022 at 10:17 AM
Do you require a signature to receive a package?
No, a signature is not required. Once you receive your tracking number, we recommend registering with FedEx to receive real-time delivery updates via text o...
Tue, 12 Jul, 2022 at 8:35 AM
¿Hablas español?
Sí, tenemos representantes de habla hispana disponibles para ayudarlo. Visite nuestra página de contacto para solicitar que le devuelvan la llamada telefóni...
Fri, 19 Aug, 2022 at 11:42 AM
Do you offer payment plans?
inMusic has partnered with Affirm to help you purchase the products you love and pay over time. Affirm currently offers inMusic Store customers options to p...
Mon, 19 Dec, 2022 at 10:24 AM