inMusic Support

Moog | General Technical Support & FAQ 36

• Moog | Firmware Updater Error
• Moog | How do I tell what firmware version my synthesizer is on?
• Why do I hear a phasing effect from my synth?
• Customer Service / Repair General Information
• CV Guidelines

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Moog | Muse 17

• Is Moog Muse analog?
• What is digital in Muse?
• My Muse is out of tune. Help!
• How do I update Muse?
• What are the physical dimensions of Muse?

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Moog | Labyrinth 1

• Using Moog Labyrinth with MIDI

Moog | Subharmonicon 10

• Subharmonicon | General Troubleshooting
• How do I change the MIDI CH on Subharmonicon?
• Subharmonicon Firmware Update Troubleshooting
• Why is oscillator 2 heard when only sequencer 1 is playing on the Subharmonicon?
• Can I adjust the overall tuning of the Subharmonicon?

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Moog | Moogerfooger Plug-Ins 20

• How long will the MF-109S Plug-In effect be available?
• Is the MF-109S Saturator Plug-In available outside the Free Gift promotion?
• Why am I missing one of my Moogerfooger effects in Ableton Live?
• Are Moogerfooger plug-ins compatible with iOS?
• Why are only some of my plug-ins showing up in Logic?

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Moog | Minimoog Model D 12

• What are the differences between the 2022 Minimoog Model D and the 2016?
• Is the 2022 Minimoog Model D a limited edition?
• When is the 2022 Minimoog Model D shipping?
• Why is my Model D making a clicking sound?
• Why is my Model D playing the same note no matter what?

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Moog | Model 15 App 19

• Using Model 15 in a DAW that doesn't support the AUv3 plugin format
• Why Model 15 App is Mac Only
• How to install free download of Model 15 for macOS Big Sur if you already own iOS version.
• I own the iOS version of Model 15, why does the app store show a price for macOS download?
• How do I map CCs in the Model 15 app?

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Moog | Animoog & Animoog Z 21

• Using Animoog Z in a DAW that doesn't support the AUv3 plugin format
• Importing your original Animoog presets into Animoog Z
• Using Animoog Z as an effects processor
• Disabling the Home Bar in Animoog Z
• Recommendations for getting audio output from Animoog Z

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Moog | Grandmother 7

• General Troubleshooting - Grandmother
• Using different scales or tunings on a Moog Grandmother
• How do I get the LFO to reset on each note?
• How do I use the LFO as a 3rd Oscillator?
• Why Is My Keyboard Out Of Range?

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Moog | Moogerfooger 15

• What kind of power adapter can I use with my Moogerfoogers?
• Audio will pass through, but I can't hear the effect.
• Does my Moogerfooger output an instrument or line level signal?
• MF-108M | Why do the knobs behave differently after pluggin a cable into a CV input?
• 108M | How do I change the MIDI channel on my ClusterFlux?

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Moog | Mavis 2

• How do you use the wave folder?
• Can you modulate the wave folder with CV?

Moog | Claravox 8

• Claravox General Troubleshooting
• Is Claravox Centennial digital?
• Is Claravox Centennial able to store and recall presets?
• Can I use Claravox Centennial to control soft-synths in my DAW or analog instruments?
• Where can I download the manual or editor for Claravox?

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Moog | Theremini 12

• Theremini General Troubleshooting
• How do I map the MIDI outputs from the Theremini in my DAW?
• Can the Theremini be used to play an external synth using MIDI?
• How do I download the Theremini Editor & Librarian?
• Why is the volume knob not controlling anything?

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Moog | Mother 32 15

• Mother 32 General Troubleshooting
• Updating Mother-32 Firmware
• How do I save patterns on Mother-32?
• How do I change the sequencer playback direction on Mother-32?
• Why is my Mother-32 syncing to MIDI at half or double time?

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Moog | Minitaur & Sirin 16

• General Minitaur Troubleshooting
• How can I get Minitaur/Sirin to sync to Ableton?
• How do I latch the gate on a Minitaur or Sirin?
• Connecting the Minitaur/Sirin to Ableton
• The MIDI light is blinking on my Minitaur but I’m not getting any sound

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Moog | Subsequent 37 & Sub 37 14

• Synth Stuck with Blank Screen and/or All Lights On
• General Troubleshooting | Subsequent 37 & Sub 37
• Connecting to Ableton
• Connecting to Logic
• Sub 37 to Subsequent 37 upgrade notice

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Moog | Matriarch 7

• General Troubleshooting
• How Do I Reset Global Settings?
• How do I turn on Legato Glide Mode on the Matriarch?
• How do I send a clock signal from the Matriarch when the arpeggiator isn't in use?
• How do I erase or re-record a sequence on the Matriarch?

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Moog | Moog One 22

• General Troubleshooting
• Does Moog One have Polyphonic Aftertouch?
• Using the Moog One's Vocoder effect
• Using the Moog One's external input
• How do I load presets onto the Moog One?

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Moog | Etherwave (2022) 6

• How can I get a Left-Handed Etherwave Theremin?
• Calibrating the Etherwave Theremin's Pitch CV output
• What does it mean to "tune" the Etherwave?
• Operating the Etherwave Volume Knob
• The ETHERWAVE's VOLUME knob is a tuning adjustment. Its purpose is to adjust how the instrument's volume changes as your left hand approaches the volume antenna. This knob is not a 'volume control'. That is, it does not simply make the tone

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Moog | Model D Plugin 4

• How to use the Model D app in Ableton or another DAW
• I own the iOS version of Model D, why does the app store show a price for macOS download?
• Using Model D plugin in a DAW that doesn't support the AUv3 plugin format
• How to install free download of Model D for macOS if you already own iOS version.

Moog | Subsequent 25 & Sub Phatty 9

• Using Original Sub Phatty Presets with the Subsequent 25
• Only the LFO Rate LED is blinking on my Sub Phatty/Subsequent 25 after a firmware update
• How do I set the LFO Gate Reset?
• Where are my Subsequent 25 presets saved?
• How do I download the Free Software Editor and Librarian for the Subsequent 25?

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Moog | Werkstatt-01 5

• What is the difference between Werkstatt-01 (2020) and the 2014 Moogfest edition?
• My Werkstatt’s oscillator isn’t in tune when I connect to external an CV Source. Is mine broken?
• The Werkstatt instructions say I need to cut a section out of the black plastic washer to make room for a metal tab on the output jack. I can’t find a metal tab on my output jack. What’s going on?
• I am trying to use my Werkstatt with headphones, but I can’t seem to control the volume. Is there a way to raise and lower the volume for headphone use?
• Is there a way I can play my Werkstatt via CV?

Moog | Minimoog Voyager 6

• Can the Voyager LFO's sync to MIDI clock?
• Can Filter Spacing or Resonance be modulated on the Minimoog Voyager and Minimoog Voyager XL?
• Is the Voyager polyphonic (plays more than one note at once) or multitimbral (plays more than one sound at a time)?
• How do I upgrade the Voyager's Software?
• Does Moog use wood from sustainable sources?

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Moog | Little Phatty & Slim Phatty 4

• How do I update the firmware on my Little Phatty?
• My Slim Phatty is out of tune, can I send it into the factory for a retuning?
• Is there a noise source on the Slim Phatty?
• Can Slim Phattys be chained together and played polyphonically?

Moog | DFAM (Drummer From Another Mother) 10

• My DFAM will play a sequence, but the trigger button doesn't always make a sound?
• Why do settings on each DFAM sound slightly different?
• How do I use DFAM as a Eurorack Module?
• How do I sync DFAM & Mother-32?
• How do I sync 2 DFAM together?

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Moog | Theremin 1

• I get no sound from my Theremin when I turn it on? What should I do?

Moog | Minifooger 19

• What type of power supply should I use with my Minifoogers?
• Can I use my MoogerFooger power supply with my minifoogers?
• Can I use batteries with the Minifoogers?
• Do I need a power supply for each individual Minifooger, or can I use something like a One-Spot to chain power to each unit?
• MF TREM | What does the EXP input on the Minifooger Trem control?

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Moog | Filtatron 4

• I want to use Filtatron to process external audio, but I can’t hear anything.
• How can I control Filtatron from Ableton Live or another DAW?
• How can I add new samples to Filtatron?
• Can I control the knobs of Filtatron with my MIDI controller?

Moog | 500 Series 4

• Will the Moog 500 series modules work with any 500 rack or lunchbox?
• Why am I only getting low or no audio out of my Delay?
• How do I update my delay?
• How do I stereo-link my 500 Series Analog Delays?

Moog | Mariana 4

• How to Optimize Your CPU Usage with the Moog Mariana Synth Plugin
• Can I Use Mariana’s On-Screen Keys to Input MIDI in My DAW?
• Moog Plugins Activation Errors | How to Sync Date and Time on Mac and Windows Computers
• Resolving Settings Loss in Mariana for DAWs

Moog | Compatibility 1

• Moog | macOS 15 Sequoia Compatibility