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Moog Support
Moog | General Technical Support & FAQ
36
Moog | Firmware Updater Error
Moog | How do I tell what firmware version my synthesizer is on?
Why do I hear a phasing effect from my synth?
Customer Service / Repair General Information
CV Guidelines
View all 36
Moog | Muse
17
Is Moog Muse analog?
What is digital in Muse?
My Muse is out of tune. Help!
How do I update Muse?
What are the physical dimensions of Muse?
View all 17
Moog | Labyrinth
1
Using Moog Labyrinth with MIDI
Moog | Subharmonicon
10
Subharmonicon | General Troubleshooting
How do I change the MIDI CH on Subharmonicon?
Subharmonicon Firmware Update Troubleshooting
Why is oscillator 2 heard when only sequencer 1 is playing on the Subharmonicon?
Can I adjust the overall tuning of the Subharmonicon?
View all 10
Moog | Moogerfooger Plug-Ins
20
How long will the MF-109S Plug-In effect be available?
Is the MF-109S Saturator Plug-In available outside the Free Gift promotion?
Why am I missing one of my Moogerfooger effects in Ableton Live?
Are Moogerfooger plug-ins compatible with iOS?
Why are only some of my plug-ins showing up in Logic?
View all 20
Moog | Minimoog Model D
12
What are the differences between the 2022 Minimoog Model D and the 2016?
Is the 2022 Minimoog Model D a limited edition?
When is the 2022 Minimoog Model D shipping?
Why is my Model D making a clicking sound?
Why is my Model D playing the same note no matter what?
View all 12
Moog | Model 15 App
19
Using Model 15 in a DAW that doesn't support the AUv3 plugin format
Why Model 15 App is Mac Only
How to install free download of Model 15 for macOS Big Sur if you already own iOS version.
I own the iOS version of Model 15, why does the app store show a price for macOS download?
How do I map CCs in the Model 15 app?
View all 19
Moog | Animoog & Animoog Z
21
Using Animoog Z in a DAW that doesn't support the AUv3 plugin format
Importing your original Animoog presets into Animoog Z
Using Animoog Z as an effects processor
Disabling the Home Bar in Animoog Z
Recommendations for getting audio output from Animoog Z
View all 21
Moog | Grandmother
7
General Troubleshooting - Grandmother
Using different scales or tunings on a Moog Grandmother
How do I get the LFO to reset on each note?
How do I use the LFO as a 3rd Oscillator?
Why Is My Keyboard Out Of Range?
View all 7
Moog | Moogerfooger
15
What kind of power adapter can I use with my Moogerfoogers?
Audio will pass through, but I can't hear the effect.
Does my Moogerfooger output an instrument or line level signal?
MF-108M | Why do the knobs behave differently after pluggin a cable into a CV input?
108M | How do I change the MIDI channel on my ClusterFlux?
View all 15
Moog | Mavis
2
How do you use the wave folder?
Can you modulate the wave folder with CV?
Moog | Claravox
8
Claravox General Troubleshooting
Is Claravox Centennial digital?
Is Claravox Centennial able to store and recall presets?
Can I use Claravox Centennial to control soft-synths in my DAW or analog instruments?
Where can I download the manual or editor for Claravox?
View all 8
Moog | Theremini
12
Theremini General Troubleshooting
How do I map the MIDI outputs from the Theremini in my DAW?
Can the Theremini be used to play an external synth using MIDI?
How do I download the Theremini Editor & Librarian?
Why is the volume knob not controlling anything?
View all 12
Moog | Mother 32
15
Mother 32 General Troubleshooting
Updating Mother-32 Firmware
How do I save patterns on Mother-32?
How do I change the sequencer playback direction on Mother-32?
Why is my Mother-32 syncing to MIDI at half or double time?
View all 15
Moog | Minitaur & Sirin
16
General Minitaur Troubleshooting
How can I get Minitaur/Sirin to sync to Ableton?
How do I latch the gate on a Minitaur or Sirin?
Connecting the Minitaur/Sirin to Ableton
The MIDI light is blinking on my Minitaur but I’m not getting any sound
View all 16
Moog | Subsequent 37 & Sub 37
14
Synth Stuck with Blank Screen and/or All Lights On
General Troubleshooting | Subsequent 37 & Sub 37
Connecting to Ableton
Connecting to Logic
Sub 37 to Subsequent 37 upgrade notice
View all 14
Moog | Matriarch
7
General Troubleshooting
How Do I Reset Global Settings?
How do I turn on Legato Glide Mode on the Matriarch?
How do I send a clock signal from the Matriarch when the arpeggiator isn't in use?
How do I erase or re-record a sequence on the Matriarch?
View all 7
Moog | Moog One
22
General Troubleshooting
Does Moog One have Polyphonic Aftertouch?
Using the Moog One's Vocoder effect
Using the Moog One's external input
How do I load presets onto the Moog One?
View all 22
Moog | Etherwave (2022)
6
How can I get a Left-Handed Etherwave Theremin?
Calibrating the Etherwave Theremin's Pitch CV output
What does it mean to "tune" the Etherwave?
Operating the Etherwave Volume Knob
The ETHERWAVE's VOLUME knob is a tuning adjustment. Its purpose is to adjust how the instrument's volume changes as your left hand approaches the volume antenna. This knob is not a 'volume control'. That is, it does not simply make the tone
View all 6
Moog | Model D Plugin
4
How to use the Model D app in Ableton or another DAW
I own the iOS version of Model D, why does the app store show a price for macOS download?
Using Model D plugin in a DAW that doesn't support the AUv3 plugin format
How to install free download of Model D for macOS if you already own iOS version.
Moog | Subsequent 25 & Sub Phatty
9
Using Original Sub Phatty Presets with the Subsequent 25
Only the LFO Rate LED is blinking on my Sub Phatty/Subsequent 25 after a firmware update
How do I set the LFO Gate Reset?
Where are my Subsequent 25 presets saved?
How do I download the Free Software Editor and Librarian for the Subsequent 25?
View all 9
Moog | Werkstatt-01
5
What is the difference between Werkstatt-01 (2020) and the 2014 Moogfest edition?
My Werkstatt’s oscillator isn’t in tune when I connect to external an CV Source. Is mine broken?
The Werkstatt instructions say I need to cut a section out of the black plastic washer to make room for a metal tab on the output jack. I can’t find a metal tab on my output jack. What’s going on?
I am trying to use my Werkstatt with headphones, but I can’t seem to control the volume. Is there a way to raise and lower the volume for headphone use?
Is there a way I can play my Werkstatt via CV?
Moog | Minimoog Voyager
6
Can the Voyager LFO's sync to MIDI clock?
Can Filter Spacing or Resonance be modulated on the Minimoog Voyager and Minimoog Voyager XL?
Is the Voyager polyphonic (plays more than one note at once) or multitimbral (plays more than one sound at a time)?
How do I upgrade the Voyager's Software?
Does Moog use wood from sustainable sources?
View all 6
Moog | Little Phatty & Slim Phatty
4
How do I update the firmware on my Little Phatty?
My Slim Phatty is out of tune, can I send it into the factory for a retuning?
Is there a noise source on the Slim Phatty?
Can Slim Phattys be chained together and played polyphonically?
Moog | DFAM (Drummer From Another Mother)
10
My DFAM will play a sequence, but the trigger button doesn't always make a sound?
Why do settings on each DFAM sound slightly different?
How do I use DFAM as a Eurorack Module?
How do I sync DFAM & Mother-32?
How do I sync 2 DFAM together?
View all 10
Moog | Theremin
1
I get no sound from my Theremin when I turn it on? What should I do?
Moog | Minifooger
19
What type of power supply should I use with my Minifoogers?
Can I use my MoogerFooger power supply with my minifoogers?
Can I use batteries with the Minifoogers?
Do I need a power supply for each individual Minifooger, or can I use something like a One-Spot to chain power to each unit?
MF TREM | What does the EXP input on the Minifooger Trem control?
View all 19
Moog | Filtatron
4
I want to use Filtatron to process external audio, but I can’t hear anything.
How can I control Filtatron from Ableton Live or another DAW?
How can I add new samples to Filtatron?
Can I control the knobs of Filtatron with my MIDI controller?
Moog | 500 Series
4
Will the Moog 500 series modules work with any 500 rack or lunchbox?
Why am I only getting low or no audio out of my Delay?
How do I update my delay?
How do I stereo-link my 500 Series Analog Delays?
Moog | Mariana
3
How to Optimize Your CPU Usage with the Moog Mariana Synth Plugin
Can I Use Mariana’s On-Screen Keys to Input MIDI in My DAW?
Moog Plugins Activation Errors | How to Sync Date and Time on Mac and Windows Computers
Moog | Compatibility
1
Moog | macOS 15 Sequoia Compatibility