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How do I register my product?

Products are registered to an inMusic user account/profile and gives users access to any software downloads, authorization codes, and promotional content included with their product. 


To register your product, please create an account or sign in to an existing account at M-Game.com here. You can also navigate to your user account by finding the Register at the top-right of the M-Game website. 


 


Once you have logged into your account, click the Register New Product button. 



Follow the prompts to enter the serial number as it appears on your product, as well as the date of purchase and purchase location. You do not need to include the (21) when entering the serial number.



Where do I find my product serial number?

Your product serial number will begin with a (21) and will be found on a barcode sticker on the product and often on the box as well. Usually, this is located on the back or the bottom of the product, on the product gift box, and even sometimes on the user manual in the box with the product. 


Example:




Given Serial Code Does Not Match Any Product

If you are receiving this error message while attempting to register your product, this means that the serial number has not been entered correctly, or the product model is not available for registration. 


Please check that you are not re-typing the (21) when entering the serial number. This is already included in the format and does not need to be entered again. If entering the (21), you will also find that you will be missing digits at the end of your serial number. 


Incorrect:


Correct:



Maximum Amount of Registrations For This Serial Has Been Reached

This means simply that the serial number has already been registered to a different inMusic account. This may happen if the product was purchased used or gifted by another user. 


If you receive this error, the serial number will need to be cleared before it can be registered to a new account. Please submit a ticket to our support team by filling out the support form here. Be sure to include your product name and serial number exactly as it appears on the product.



You Have Already Registered This Serial Code

This means the product has already been registered to your user account. From the registration page, click Back to Overview.


On your account Overview/Home page, look for the Your Registered Products section and scroll down to find your product.


Click the View Downloads button below your product in the list to access your download for the M-Game Software!