The ION Audio Sound XP app is an alternate way to control your speaker's settings, stream music, and change features right from the comfort of your phone.  This guide will answer many frequently asked questions about the Ion Sound XP app!


Frequently Asked Questions



What is the ION Sound XP app? Do I need it to use my speaker?

The ION Audio Sound XP app gives you access to control your speaker's settings, and change features right from the comfort of your phone. It is not required to use any ION product but offers a more streamlined approach to controlling your ION experience from your mobile device.

 

Where can I download the ION Sound XP App?

The Sound XP app is available for download on both the Google Play Store and the Apple App Store.

 

Which ION speakers are compatible with ION Sound XP?

ION Sound XP currently works with the following ION Product:

Note: This article, as well as the downloads page for each app, will be updated to reflect updates to our line of supported products.


 

How do I connect to the app? 

  1. First, download the ION Sound XP app from your mobile device's app store

  2. Navigate to your Bluetooth control panel and select your speaker to begin Bluetooth pairing. Follow the hardware-specific Bluetooth pairing instructions located in your Quickstart Guide.

  3. Begin streaming audio from your streaming service of choice. 

  4. Launch the ION Sound XP application to control your music and speaker functions remotely!

     

I see two Bluetooth items for my speaker in the Bluetooth list, which do I choose?

Each compatible ION Speaker connects via two different Bluetooth profiles. To connect to the Sound XP app, make sure you are selecting the profile that has "BLE" in the title, like "Pathfinder 4_BLE".

 

What does it mean if an option is grayed out in my app?

Our product line is varied, with some speakers including additional functions like controllable lights. If a feature is grayed out within the app, it indicates that the connected speaker does not use or is not compatible with the selected function.

What is the ION Sound Control app?

At the beginning of 2023, ION released a new app called ION Sound Control. Although both apps offer virtually all of the same control options, the new app was developed to extend compatibility to additional ION Audio products.

ION products will only be compatible with one of these apps. If you are having difficulty connecting, please make sure that you have downloaded the correct app for your ION speaker. For a list of products compatible with Sound XP, please refer to the list above or the app description in your app store.


For a list of products compatible with the Sound Control app, please see our article here, or the app description in your app store.