General | Technical Support

I need help with my product. What can I do?
If you need any assistance with your inMusic product, or even just have some questions before or after purchasing an inMusic product, our support team is he...
Fri, 14 Jun, 2024 at 12:18 PM
MacOS MIDI Monitor Walkthrough
TABLE OF CONTENTS Running the MIDI Monitor Test Obtaining the System Report Using Snoize to run a MIDI Monitor Test Interpreting your MIDI Monitor Re...
Mon, 18 Mar, 2024 at 2:01 AM
Windows MIDI Monitor Walkthrough
If you are experiencing parameter control issues with a hardware component of your MIDI device, it is crucial that a MIDI monitor test be performed to deter...
Wed, 13 Dec, 2023 at 4:28 PM
Tips & Tricks | How to Export your System Information File
In the process of troubleshooting your software or hardware's interaction with your computer, it is essential that your support technician be provided w...
Thu, 28 Dec, 2023 at 11:36 AM
Tips & Tricks | Reformatting Storage Devices
If your gear features compatibility with external storage devices, such as SD cards, SSDs, or thumb drives, it is essential that these devices be formatted ...
Tue, 14 May, 2024 at 10:13 AM
Understanding Hot Cues
If you're new to DJing or just getting started with DJ software, you may have come across the term "Hot Cue" and wondered what it means. In th...
Mon, 26 Aug, 2024 at 3:18 PM
Understanding Roll Mode
A roll, or "loop roll", is a popular technique used by DJs to create seamless and dynamic transitions between tracks. It involves creating a loop ...
Wed, 30 Oct, 2024 at 5:09 PM
Understanding the difference between Phono and Line-Level signals
Understanding the differences between phono and line inputs is crucial when setting up audio equipment.  This knowledge ensures optimal sound quality and pr...
Thu, 15 Aug, 2024 at 11:47 AM
Understanding and Utilizing the Headphone Cue
The Headphone Cue is a feature found in many audio devices and software applications that allows users to listen to a specific audio channel or track before...
Mon, 26 Aug, 2024 at 3:18 PM
Understanding Beat Sync
Beat sync is a feature found in DJ software and hardware that automatically synchronizes the tempo of two or more tracks, making it easier for DJs to sea...
Wed, 30 Oct, 2024 at 5:05 PM