Frequently Asked Questions
Introduction to SoundSwitch: SoundSwitch is a powerful Digital Lighting Workstation (DLW) designed to seamlessly synchronize your lighting shows with y...
Wed, 21 May, 2025 at 10:36 AM
To ensure optimal performance, please make sure your computer meets the following minimum system requirements for SoundSwitch: Minimum Supported Operati...
Fri, 25 Jul, 2025 at 10:39 AM
If you've purchased eligible SoundSwitch hardware online or from a dealer and want to activate your 3 months of free usage, follow these straightfor...
Tue, 10 Jun, 2025 at 3:14 PM
Explaining Software Subscriptions Discover the three subscription options available with the launch of SoundSwitch 2.0 software: 1. Monthly Subscrip...
Thu, 5 Sep, 2024 at 11:12 AM
What is DMX? DMX, which stands for Digital Multiplex, is a protocol used by SoundSwitch to control various lighting fixtures. In simple terms, it's ...
Thu, 5 Sep, 2024 at 11:17 AM
Supported Fixtures in SoundSwitch: SoundSwitch is compatible with a wide range of DMX fixtures to elevate your lighting experience. Here's what you ...
Thu, 5 Sep, 2024 at 11:20 AM
If your lighting fixture is not listed in the SoundSwitch Fixture Library, you have two options: 1. Request a Fixture Profile: You can contact the Sound...
Thu, 5 Sep, 2024 at 11:29 AM
DJ Software Compatibility with SoundSwitch: SoundSwitch offers compatibility with various DJ software to ensure that you have the flexibility to use y...
Fri, 30 Aug, 2024 at 9:57 AM
If your fixtures in SoundSwitch aren't responding, follow these steps to troubleshoot and fix the issue. Checklist: 1. Check DMX Interface -...
Thu, 5 Sep, 2024 at 11:37 AM
This guide serves to walk you through the process of saving and transferring the requisite project settings and audio files when migrating your SoundSwitch ...
Mon, 2 Dec, 2024 at 2:15 PM