Moog | General Technical Support & FAQ

Moog Editor Download Links
If you cannot download the editor from your registration link, you can download from one of the alternate links below:   Phatty Alternate Scales Editor ...
Thu, 29 Jun, 2023 at 10:11 AM
Moog's Refund, Return, and Exchange Policy
Moog Music Refund Policy     Thank you for your Moog Music merchandise purchase! If you have any issues with sizing, damage to your items, or any other qu...
Thu, 29 Jun, 2023 at 10:11 AM
Parts Missing from New Moog Instrument
We apologize for this inconvenience! Please reach out to support@moogmusic.com with the subject line “Missing Parts” and the following information in the bo...
Thu, 29 Jun, 2023 at 10:12 AM
Moog's Standard Warranty
INSIDE THE USA   WHAT IS MOOG’S STANDARD DOMESTIC WARRANTY? Moog warrants its products to be free of defects in materials or workmanship and conforming...
Thu, 29 Jun, 2023 at 10:12 AM
Using your Moog instrument with Logic Pro
NOTE: This document uses the Subsequent 37 as an example instrument. The process for connecting to your DAW will be the same even if you are playing a diffe...
Thu, 29 Jun, 2023 at 10:12 AM
Using your Moog instrument with Ableton Live
NOTE: This document uses the Subsequent 37 as an example instrument. The process for connecting to your DAW will be the same even if you are playing a diffe...
Thu, 29 Jun, 2023 at 3:06 PM
Notice of Discontinuation of Service
Moog Music is no longer able to offer spare parts or service for the following products: 500 Series Delay 500 Series Ladder Filter Little Phatty Mini...
Thu, 29 Jun, 2023 at 3:06 PM
My EP-3 expression pedal didn't come with a manual. How do I use it?
There isn't a manual that comes with the EP-3, but below is a rundown of its functions. First off, make sure you are using the included TRS cable for o...
Thu, 29 Jun, 2023 at 3:06 PM
How do I connect a MIDI keyboard to a Moog iOS app?
Apple makes a Camera Connection kit for their iOS devices, such as iPad and iPhone.  You will need one of these so that you can plug a MIDI controller into ...
Thu, 29 Jun, 2023 at 3:06 PM
What is the difference between Legato and Portamento?
Legato is a playing style that refers to playing a note on the keyboard before you release the previous key you played, as opposed to staccato, in which you...
Thu, 29 Jun, 2023 at 3:07 PM
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