Moog | General Technical Support & FAQ

Can I play a Moog with my guitar?
Many of our instruments have a 1/4 input that will accept guitar level signals.  The most immediate and direct way to use a guitar or other string instrumen...
Thu, 29 Jun, 2023 at 3:07 PM
Can I transfer my instrument registration to another person if I sell it?
You may transfer the registration (and software editor if applicable) to someone else should you decide to sell your Moog instrument. You must have proof of...
Thu, 29 Jun, 2023 at 3:07 PM
How do I become a beta tester?
To request to join a beta group for the upcoming firmware/editor releases, please write carballo@moogmusic.com, providing the following details: Your full...
Thu, 29 Jun, 2023 at 3:07 PM
How do I download the Software Editor/Librarian for my synthesizer?
Free software editor/librarians are available for the Subsequent 37, Subsequent 37 CV, Sub 37, Sub Phatty, Minitaur, and Theremini. Please register your ...
Thu, 29 Jun, 2023 at 3:07 PM
What is Moog's Privacy Policy?
We understand your concerns about privacy. We want you to understand what types of information we collect on our website and what may happen to that informa...
Thu, 29 Jun, 2023 at 3:07 PM
How do I create an account on moogmusic.com?
To register your instruments, initiate your warranty, and have access to the free editor librarians you will need to first create an account on www.moogmusi...
Thu, 29 Jun, 2023 at 3:08 PM
How To Return Your Instrument For Repair
Repair requests may be submitted through your account on the Moog Music website. Please make sure that you have created an account and that your instrument ...
Thu, 29 Jun, 2023 at 3:08 PM
How To Register Your Moog Instrument
Before registering your Moog synthesizer please make sure you have the serial number and purchase date of the instrument. To register your Moog instrumen...
Thu, 29 Jun, 2023 at 3:08 PM
Where can I get my vintage Moog repaired?
You can find an authorized vintage service center near you on our website here. 
Thu, 29 Jun, 2023 at 3:08 PM
Why am I getting no sound out of my Moog synth?
The analog and knob-per-function nature of Moogs allow for a wide variety of sonic tweaking. However there are a few settings that can render a Moog silent....
Thu, 29 Jun, 2023 at 3:08 PM