Repair requests may be submitted through your account on the Moog Music website. Please make sure that you have created an account and that your instrument is registered before requesting a repair.
Once you have registered your instrument:
1. Visit MOOGMUSIC
2. Click the hamburger menu icon in the upper right corner of the screen
3. In the LOGIN / REGISTER section sign in to your account and then click "Go To Account"
4. Find the instrument that you would like to request a repair for in your registered instruments
5. Click "Return / Repair"
6. Fill out the form with your reason for repair and shipping information
7. Click "Submit Request"
You will hear back from a Moog support technician within 2-3 days.
International customers should contact the distributor in THEIR COUNTRY for repairs.