Repair requests may be submitted through your account on the Moog Music website. Please make sure that you have created an account and that your instrument is registered before requesting a repair.
Once you have registered your instrument:
1. Visit www.moogmusic.com.
2. Click the hamburger menu icon in the upper right corner of the screen.
3. In the LOGIN / REGISTER section sign in to your account and then click "Go To Account".
4. Find the instrument that you would like to request a repair for in your registered instruments.
5. Click "Return / Repair".
6. Fill out the form with your reason for repair and shipping information.
7. Click "Submit Request"
That's it!
You will hear back from a Moog support technician within 2-3 days.
If you have any trouble submitting a repair request please contact techsupport@moogmusic.com. International customers should contact the distributor in their country for repairs.