inMusic Support

This article offers detailed troubleshooting steps for NI hardware not recognized by macOS or Windows. It covers hardware checks, USB connection, power supp...

If the pads on your MASCHINE controller are not responding as expected, you can recalibrate them by following the steps below. 1. Open Preferences in MA...

This article shows how to update the firmware of your NI hardware device. We highly recommend upgrading to the newest firmware, since these updates improve ...

TABLE OF CONTENTS Symptom Causes Solutions Symptom While trying to update the firmware on a NI hardware device, you might experience one of the fol...

TABLE OF CONTENTS Symptom Solutions 1. Update the AVID CoreAudio Driver 2. Removing the Avid CoreAudio Plug-in 3. Updating / Removing Other Plug-ins ...

This article provides useful information on choosing the correct USB cable for connection between your system and your Native Instruments device. Inadequate...

If you cannot find a driver for your NI controller or audio interface on our Drivers page, you are using one of our 'class-compliant' devices. These...

This article guides you through online resources in our Knowledge Base in order to find a solution for a problem you are experiencing with your Native Instr...

All Native Instruments hardware products are compatible with USB 2.0 / 3.0. Some NI devices draw their power directly from the USB port of your computer, wh...