Music Production Hardware

Rig Kontrol Troubleshooting Guide
If your Rig Kontrol device is not lighting up or is not recognized by your computer, please read this hardware troubleshooting guide. If your Rig Kontro...
Thu, 11 Jun, 2026 at 6:12 PM
End of Service for Discontinued NI Hardware
Native Instruments has terminated the hardware service for these controllers and audio interfaces. We no longer provide returns, repairs, or replacements fo...
Mon, 8 Jun, 2026 at 6:47 AM
My NI Controller Is Not Recognized by My NI Software (Mac)
TABLE OF CONTENTS Symptom Solutions 1. Update the AVID CoreAudio Driver 2. Removing the Avid CoreAudio Plug-in 3. Updating / Removing Other Plug-ins ...
Thu, 4 Jun, 2026 at 9:24 AM
My NI Audio Interface is not Recognized (OS X 10.10 or Higher)
The following Native Instruments audio interfaces may not be recognized by your computer after updating to OS X 10.10 or higher: Traktor Audio 6 Traktor ...
Thu, 11 Jun, 2026 at 6:47 AM
Komplete Kontrol Keyboards - How To Identify Your Model
There are four different Komplete Kontrol keyboard models: The first- and second-generation Komplete Kontrol S-Series MK1 / MK2, the Komplete Kontrol A-Seri...
Thu, 11 Jun, 2026 at 8:54 AM
Choosing the Correct USB Cable for Your NI Hardware Device
This article provides useful information on choosing the correct USB cable for connection between your system and your Native Instruments device. Inadequate...
Thu, 4 Jun, 2026 at 4:46 AM
I Cannot Find the Driver for my NI Device on the Website
If you cannot find a driver for your NI controller or audio interface on our Drivers page, you are using one of our 'class-compliant' devices. These...
Thu, 4 Jun, 2026 at 6:27 AM
NI USB Audio Control Panel Message: "No Native Instruments USB device connected" (Mac)
This article applies to the devices listed below: Komplete Audio 6 Traktor Audio 10 Traktor Audio 6 Traktor Kontrol S2 MK1 Traktor Kontrol S4 MK2 Tra...
Thu, 11 Jun, 2026 at 5:23 PM
Troubleshooting a Native Instruments Hardware Device
This article guides you through online resources in our Knowledge Base in order to find a solution for a problem you are experiencing with your Native Instr...
Thu, 4 Jun, 2026 at 8:00 AM
Notes on the Use of USB Hubs with Native Instruments Hardware Products
All Native Instruments hardware products are compatible with USB 2.0 / 3.0. Some NI devices draw their power directly from the USB port of your computer, wh...
Thu, 4 Jun, 2026 at 6:41 AM
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