Native Instruments has terminated the hardware service for these controllers and audio interfaces. We no longer provide returns, repairs, or replacements for the following discontinued hardware products:
Note: If your discontinued NI Hardware is not listed below, this means services are still available.
Komplete:
- Komplete Audio 6 MK1
- Audio Kontrol 1
- Guitar Rig Mobile
- Guitar Rig Session I/O
- Kore 1 / 2 Controller
- Rig Kontrol 1 / 2 / 3
Maschine:
- Maschine Mikro (MK1)*
- Maschine (MK1)*
Traktor:
- Audio 2 / 4 / 8DJ
- Traktor Audio 2 (MK1)*
- Traktor Kontrol S2 (MK1)*
- Traktor Kontrol S4 (MK1)*
- Traktor Kontrol X1 (MK1)*
*NI device models marked as 'MK1' are older, discontinued versions of current models.
Note: Devices that are still under legal warranty are not affected.