General and Guidelines

Mac Tuning Tips for Audio Processing
This article describes basic settings which can be applied to improve Mac performance with realtime audio applications, especially in performance situations...
Thu, 4 Jun, 2026 at 5:16 AM
Troubleshooting Audio Playback Issues on Windows Computers [VIDEO]
Jump to a Chapter 1. Adjusting the settings of your audio interface 2. Using LatencyMon to identify the issue 3. Adjusting Windows Power Options 4. Ident...
Wed, 10 Jun, 2026 at 11:05 AM
Operation of NI Legacy Hardware Devices on macOS 10.12 - 10.14
TABLE OF CONTENTS Symptom Solution Additional Information on Audio 2 / 4 / 8 DJ and S4 MK1 Symptom A Native Instruments legacy device is not recog...
Thu, 4 Jun, 2026 at 9:27 AM
Native Instruments | Which Applications do the Komplete Content Products Belong To?
TABLE OF CONTENTS Kontakt and Reaktor Instruments Legacy Products This article outlines which applications or plug-ins are required to load your NI ...
Tue, 9 Jun, 2026 at 8:11 AM
Controller Editor Error Message: "Hardware Controller Support is not running."
When launching the Native Instruments service application Controller Editor while your NI controller is connected, the following error message may be displa...
Thu, 4 Jun, 2026 at 9:14 AM
Displaying Hidden Files and Folders (Windows)
This article explains how to access hidden files and folders on Windows.  You may be asked to access the AppData or ProgramData folders to troubleshoot ...
Tue, 9 Jun, 2026 at 12:07 PM
End of Support for Older Operating Systems
From July 2025, Native Instruments officially ends support for OS X 10.11 and older OS X versions, as well as for Windows 7/8 and older Windows operating sy...
Thu, 4 Jun, 2026 at 10:32 AM
Native Instruments | Windows Error Message: "Runtime Error!"
TABLE OF CONTENTS Symptom Cause Solutions 1. System File Checker tool 2. Windows Updates 3. Install the latest Microsoft Visual C++ Symptom Y...
Tue, 9 Jun, 2026 at 5:00 AM
What is Usage Data Tracking?
Native Instruments introduces Usage Data Tracking technology which enables the NI application to automatically track Usage Data that you can choose to share...
Fri, 5 Jun, 2026 at 5:11 AM
Native Instruments | How To Switch Plug-in Presets Via MIDI Program Change
When loading plug-in versions of Native Instruments product in a host sequencer, you will see a menu in or next to the plug-in symbol containing all presets...
Tue, 9 Jun, 2026 at 3:29 AM
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

inMusic Europe LTD

Abbey House, 282 Farnborough Road
Farnborough
Hampshire, GU14 7NA
United Kingdom

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld
Germany

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan

inMusic Japan Corporation

Minami Azabu 1-5-10
Koike Building 1-2F
Minato-ku, Tokyo
106-0047 Japan