General and Guidelines

Mac Tuning Tips for Audio Processing
This article describes basic settings which can be applied to improve Mac performance with realtime audio applications, especially in performance situations...
Thu, 4 Jun, 2026 at 5:16 AM
Operation of NI Legacy Hardware Devices on macOS 10.12 - 10.14
TABLE OF CONTENTS Symptom Solution Additional Information on Audio 2 / 4 / 8 DJ and S4 MK1 Symptom A Native Instruments legacy device is not recog...
Thu, 4 Jun, 2026 at 9:27 AM
Controller Editor Error Message: "Hardware Controller Support is not running."
When launching the Native Instruments service application Controller Editor while your NI controller is connected, the following error message may be displa...
Thu, 4 Jun, 2026 at 9:14 AM
Displaying Hidden Files and Folders (Windows)
This article explains how to access hidden files and folders on Windows.  You may be asked to access the AppData or ProgramData folders to troubleshoot ...
Thu, 4 Jun, 2026 at 10:11 AM
End of Support for Older Operating Systems
From July 2025, Native Instruments officially ends support for OS X 10.11 and older OS X versions, as well as for Windows 7/8 and older Windows operating sy...
Thu, 4 Jun, 2026 at 10:32 AM
What is Usage Data Tracking?
Native Instruments introduces Usage Data Tracking technology which enables the NI application to automatically track Usage Data that you can choose to share...
Fri, 5 Jun, 2026 at 5:11 AM
How to Mount an ISO Disk Image on macOS
  This guide explains how to mount an ISO or DMG disk image on macOS in order to install Native Instruments products. Follow the steps below to open the d...
Fri, 5 Jun, 2026 at 12:32 PM
How to Create an Aggregate Device (macOS)
This guide explains how to create an Aggregate Device on macOS, allowing you to use multiple audio interfaces together within your audio applications. T...
Thu, 4 Jun, 2026 at 5:34 PM
My Native Instruments Controller does not Appear in Controller Editor
Different hardware controllers will allow for different abilities in the configuration of their outgoing MIDI Control Changes. If your controller does not ...
Thu, 4 Jun, 2026 at 11:11 AM
My NI Application Does Not Launch Under Mac OS X 10.10 (or higher)
TABLE OF CONTENTS Symptom Solutions 1. Update the AVID CoreAudio Driver 2. Removing the Avid CoreAudio Plug-in 3. Updating / Removing Other Plug-ins ...
Wed, 3 Jun, 2026 at 11:54 AM
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