inMusic Support

This article explains how to install the ASIO driver for your KOMPLETE AUDIO 1 / 2 / 6 MK2 audio interface on Windows 10 systems. Note: the KOMPLETE AUDIO ...

Symptom Native Access crashes during start-up or while scanning your products. Cause In most cases, Native Access crashes on Windows computers are cau...

If Native Access fails to install a product and shows an “Error while mounting disk image” message, this usually points to issues with mounting installer fi...

You can uninstall all products from Windows Settings > Apps. For content products (like Kontakt libraries, Expansions, etc.) we recommend using the unins...

Note: Proxy support in Native Access is available for Mac OS X 10.10 (or higher) and Windows 7 (or higher). Native Access respects network configuration...

You will find the drivers for your Native Instruments hardware product in the Drivers & Other Files page. Note for Mac users: Most devices do not r...

In this article, we explain how to download and install a Kontakt Library using Native Access. These instructions are available as a text article and a tuto...

When installing a major Native Instruments update (e.g., upgrading from one full version to another), the new version is installed alongside the existing ve...

When reinstalling the operating system on your computer, it is required to activate your Native Instruments software again. Activating Native Instrument...

This article explains how to securely clean up your TRAKTOR installation after having installed one or more updates on your system. When you install and lau...