Native Access

Native Access Error Message: "Activation failed...Internal error during activation"
If you see an “Activation failed… Internal error during activation” message in Native Access, it means the product activation process could not be completed...
Thu, 11 Jun, 2026 at 3:56 PM
Fixing Software Update Installation Issues (Windows)
TABLE OF CONTENTS Symptom Cause Solution Symptom The installation of an NI product update fails on Windows, e.g. with this error message: Insta...
Thu, 4 Jun, 2026 at 7:06 AM
How to Download and Install a TRAKTOR Software Update
This article explains how to download and install a TRAKTOR software update. TABLE OF CONTENTS Installing a TRAKTOR Update from Native Access Inst...
Mon, 8 Jun, 2026 at 7:06 AM
Native Access | Windows Error When Installing a Native Instruments Product: "A DLL required..."
TABLE OF CONTENTS Symptom Cause Solution Symptom When trying to install a Native Instruments product on a Windows computer, you receive an error m...
Tue, 9 Jun, 2026 at 5:21 AM
Native Access | Where can I find the Demo version of a Native Instruments product?
Demo versions of many Native Instruments products can be found on our website by clicking the DEMO button on the product page. After entering your email and...
Tue, 9 Jun, 2026 at 9:01 AM
Native Access Installation Error: "Fatal Error: Can't write..." (Windows)
While installing an NI Product, the installation process fails and the following error message is displayed: NI InstallAware Plugin FATAL ERROR: Can't...
Thu, 11 Jun, 2026 at 7:07 PM
Native Access | Windows Error Message: "api-ms-win-crt-runtime-l1-1-0.dll is missing"
TABLE OF CONTENTS Symptom Cause Solution 1. Install All Windows Updates 2. Install Visual C++ Redistributable for Visual Studio 2015 3. Update the Wi...
Tue, 9 Jun, 2026 at 5:21 AM
Why do KONTAKT Libraries use less than the advertised disk space?
KONTAKT uses a proprietary file compression format called NCW. For example, the uncompressed file size of the KONTAKT Factory library is 43 GB. Once convert...
Thu, 4 Jun, 2026 at 8:53 AM
Reinstalling a Product with Native Access
TABLE OF CONTENTS Native Access Native Access Legacy About Legacy NI Products and Third-Party Libraries Note: To reinstall a product on OS X 10.9,...
Fri, 5 Jun, 2026 at 6:42 AM
Native Access | How to Install the MASCHINE 2 Software / Hardware
You will find detailed instructions on setting up the MASCHINE 2 soft- and hardware bundle and the KOMPLETE SELECT package on our website under the followin...
Tue, 9 Jun, 2026 at 5:21 AM
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