Native Access

Native Access Error Message: "Download Failed: Please Check Your Internet Connection" (Windows)
Symptom On a Windows computer, Native Access displays the following error message when attempting to self-update upon launching: No compatible update found...
Tue, 9 Jun, 2026 at 5:19 PM
Reinstalling a Product with Native Access on OS X 10.9
Note: To reinstall a NI product on OS X 10.10 or above, refer to this article instead. To reinstall a NI product on OS X 10.9, follow these steps: D...
Fri, 5 Jun, 2026 at 4:52 AM
Native Access | What Files and Folders does TRAKTOR PRO 3 install on my System?
This article provides an overview of the data (files and folders) created during the installation and execution of TRAKTOR PRO 3. Note: The info provide...
Tue, 9 Jun, 2026 at 11:35 AM
Using the Repair Function in Native Access [VIDEO]
About This video explains how to use the Repair function in Native Access.
Fri, 5 Jun, 2026 at 5:48 AM
MASCHINE | Can I Move My Library To An External Hard Drive?
This article explains how to move the MASCHINE Factory Library to a different location on your computer. This can be useful if you want to free up space on ...
Thu, 4 Jun, 2026 at 4:39 AM
Setting Install Locations in Native Access [VIDEO]
About This video explains how to set install locations for your NI applications, content and VST plug-ins.
Fri, 5 Jun, 2026 at 5:23 AM
Traktor Pro Not Showing in Native Access
If Traktor Pro does not appear in Native Access, it is typically due to account login, system compatibility, or the application not refreshing after purchas...
Wed, 10 Jun, 2026 at 2:52 PM
I Cannot Find Kontakt 6 in Native Access
Symptom Kontakt 6 does not appear in Native Access and only 'Kontakt' (i.e. no version number) is displayed. Cause While Kontakt 5 and Konta...
Tue, 9 Jun, 2026 at 10:40 AM
Native Access Error Message: "XML Processing Error"
Symptom While installing an NI Product, the installation process fails and Native Access displays the following error message: Install failed: XML process...
Fri, 12 Jun, 2026 at 3:53 AM
How to Uninstall Native Instruments Software from a Mac Computer
For users looking to uninstall their Native Instruments Software from their Mac, this article will provide the necessary steps to remove all Native Instru...
Thu, 4 Jun, 2026 at 11:22 AM
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

inMusic Europe LTD

Abbey House, 282 Farnborough Road
Farnborough
Hampshire, GU14 7NA
United Kingdom

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld
Germany

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan

inMusic Japan Corporation

Minami Azabu 1-5-10
Koike Building 1-2F
Minato-ku, Tokyo
106-0047 Japan