inMusic Support

Please find all details about payment methods, shipping costs and estimated delivery times on this page!

Shipping to most countries is free, but for some countries and regions we have to charge shipping fees for various reasons. You will find detailed informati...

Some e-mail services incorrectly flag automated messages from our servers as spam. If you don´t receive a confirmation email after your order, please check ...

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your ...

Students, educators and institutions may purchase educational licenses for our '360 Plus' or '360 Pro' subscription bundles. This on...

Orders from Japan, the UK and Australia will be charged in their home currency. Orders from the following countries will be exclusively charged in EURO: ...

The following chart shows which base products are required to qualify for an update or upgrade to the various Komplete 26 bundles. Note: To learn more a...

What Exactly is a Crossgrade / Update / Upgrade? A product acquired through an Update / Upgrade / Crossgrade is identical to the full version of the same p...

Traktor Pro 3 introduces the Scratch for All feature - it supports any audio device for Timecode control, provided that the required inputs are offered...

A search for retailers selling Native Instruments products can be found here. If you cannot find a reseller in your area, please place an order in our Onlin...