Purchase Support
To make sure your product appears in the shopping cart correctly, make sure the country selected in the top right corner matches your current location. I...
Thu, 11 Jun, 2026 at 8:49 AM
Welcome to this support article on the NI 360. Here you'll find a list of all the instruments, effects, and Massive X Expansions included in the NI 360 ...
Mon, 15 Jun, 2026 at 12:27 PM
Example: The price for the Komplete 15 Ultimate Update is shown as 399€ in the webshop catalog, but when you add it to the shopping cart, it goes up to 599€...
Tue, 9 Jun, 2026 at 5:40 AM
If you purchased a product via the Native Instruments online shop, you can track the status of your order in your NI user account on our website. You can ve...
Tue, 9 Jun, 2026 at 11:19 AM
You can download the invoice for your NI 360 subscription in your MyAccount area: Log in to your account HERE In the Subscription tab, click Manage...
Tue, 9 Jun, 2026 at 9:13 AM
Here you find a list of all the instruments, effects, and Massive X Expansions included in the NI 360 bundles: TABLE OF CONTENTS Instruments Effects ...
Tue, 9 Jun, 2026 at 8:02 AM
TABLE OF CONTENTS Native Access 2 Registering Your Hardware Device Locating your Software Downloads Native Access 1 Registering Your Hardware Device...
Fri, 5 Jun, 2026 at 6:39 AM
There are different ways to find out about discounted pricing at Native instruments: 1. Sales Specials Native Instruments offers sales specials on a v...
Thu, 4 Jun, 2026 at 11:15 AM
In this article, we will list which products are included in the Komplete 15 (Select / Standard / Ultimate / Collectors) bundles by category and format. ...
Tue, 9 Jun, 2026 at 11:02 AM
Upgrading from Komplete Select to the Komplete 15 Collectors Edition: If you already own Komplete Select and want to upgrade to the Komplete 15 Colle...
Mon, 8 Jun, 2026 at 11:09 AM