inMusic Support

Maschine 3 software launched on November 6th, 2024. New hardware customers Any customer purchasing or registering a Maschine Mikro MK3, a Maschine MK3,...

After you purchased a download product in the Native Instruments web shop and your order is completed you will receive a shipping confirmation via email co...

TABLE OF CONTENTS What is NI 360? How do I install NI 360? How many computers can I use NI 360 on? You can install your NI 360 products on up to three...

In the table below you can find the qualifying base products for the two Heavyocity crossgrades: Heavyocity Gravity 2 Crossgrade Heavyocity Damage Guitar...

In case our payment provider Stripe refuses to accept your payment, there is nothing we can do manually in order to validate your payment. Before you tr...

The following tables show all the products that have been added to the individual Komplete 15 bundles since the Komplete 14 generation. Note: You can fi...

Hardware: You can request a hardware return within two weeks of receiving your order by using the link provided in the Order History section of My Account....

You receive an invoice for each order placed in our webshop with an e-mail whose subject is "Shipping confirmation and invoice". If you cannot...

Please note that it is mandatory that billing and shipping address have the same country. Therefore it is not possible to enter a shipping address from a di...

If you have issues redeeming vouchers or gift cards, ensure your cart excludes sale items, upgrades, hardware, NKS partner products, subscriptions, or previ...