This quick guide details some common troubleshooting steps when diagnosing audio issues while using SoundSwitch Audio BPM Detection.


TABLE OF CONTENTS


No Audio Received from Internal Microphone


Generally speaking, we recommend against using laptop microphones as your audio source for audio BPM detection, as these will typically deliver the least reliable results in a live performance setting. However, if the internal mic is the only available option, check out the below if you're not seeing any signal in SoundSwitch's Audio BPM Detection menu. 


  1. Microphone Security Permissions: Ensure you've granted SoundSwitch access to your computer's microphone. This is typically disabled by default on MacOS systems.


  2. Correct Source Selection: Ensure you've selected the internal microphone in the Audio BPM Detection audio source dropdown:


    Note: The name of this device will vary from system to system

  3. Disable noise suppression/cancellation: Many built-in microphones come pre-baked with drivers or settings that limit background noise and otherwise affect the audio signal by default. These can frequently be the culprit of audio transmission issues, as it's possible the audio itself is being suppressed by these features. Refer to your system's control panel and Microsoft/Apple's support materials to disable these features on your system.


External Audio Device Disconnecting


This issue is not directly related to SoundSwitch's internal processes but will assuredly affect your signal with BPM detection. 


If you're using a USB audio interface, ensure that the device is detected in your USB device tree and test your levels in your preferred DAW.

If disconnections are intermittent, consider using a different USB cable and port on your computer. As well, ensure that any USB hubs used are of high quality and are independently powered. 


BPM will not Update:


Assuming your audio source is functioning as expected, this is typically the result of an incorrect threshold setting. Check out the video below for a complete demonstration of the source and threshold configuration process:





Additional Resources:


If you require any further assistance with your setup, please feel free to reach out to us at support@soundswitch.com 


The full SoundSwitch Support and Tutorial Library can be accessed here: Support : SoundSwitch