If you are pursuing a warranty return for replacement or repair of your inMusic product, this guide serves to provide you with some quick tips to reduce the return shipping costs associated with your return.





Bring your own Box

Shipping carriers charge a premium to pack devices of any nature in-store. To alleviate the cost, we recommend using or purchasing your own heavy-duty boxes and packing the product prior to bringing it to your carrier for shipping.


Select a Basic, Low-Cost Shipping Method

When selecting a shipping method for your package, be mindful that faster shipping options are offered at a premium and may significantly increase your shipping costs when returning your product. Choosing a basic, ground-based shipping option will reduce this premium by a noticeable margin.


Don't Purchase Parcel Insurance

inMusic does not require return shipments to be insured, so you need not take on this added cost when shipping your unit for warranty return. 


Try an Alternate Carrier

If you find that your typical carrier of choice cannot meet your cost needs, consider trying an alternate carrier to compare prices, then proceed with the carrier that offers you the better rate.