Account Support

Native Instruments | Help with Buying or Selling Second-Hand
You can sell your Native Instruments product by unregistering its license and obtaining a License Transfer ID for the buyer. Some products are not transfera...
Fri, 26 Jun, 2026 at 5:09 AM
Error Message when logging in or creating an account: "Public Data Breach"
Symptom When trying to log in to your Native Instruments / iZotope account or trying to create one, you receive an error message explaining that the combin...
Thu, 11 Jun, 2026 at 4:59 AM
A Product is Missing from My Native Instruments Account
There can be several reasons for this: You may have used another email address when you registered the product for the first time. Check you emails for lo...
Thu, 11 Jun, 2026 at 10:38 AM
My serial is already registered to another User Account
New and already registered products If you have purchased the product a long while ago, you might have used a different email address for the activation.  ...
Thu, 11 Jun, 2026 at 5:31 AM
On How Many Computers Can I Activate My Native Instruments Product?
The end-user license agreement (EULA) for Native Instruments products allows installation on two computers (three computers for all versions of Maschine and...
Wed, 10 Jun, 2026 at 10:45 AM
Native Instruments | How to Keep Your NI Account Safe
This article provides information on how to keep your NI account safe from cybercriminals. Password cracking tools have become increasingly sophisticated, ...
Mon, 8 Jun, 2026 at 8:53 AM
Native Instruments | How do I merge accounts?
We strongly advise not to use several Native Instruments accounts to register your products. We recommend instead to register them all in one single account...
Mon, 8 Jun, 2026 at 6:54 AM
Native Instruments | How to Create a Native ID
You can create your Native ID by signing up at any of these places: Native-Instruments.com Native Access Community Forum Once you sign up at one of...
Mon, 8 Jun, 2026 at 8:43 AM
Can I Delete My Native Instruments Account?
It is not possible to delete your Native Instruments account by yourself. In order to delete your account, please get in touch with our Support Team.
Thu, 11 Jun, 2026 at 10:39 AM
Notes on Native ID
What Is Native ID? Native ID is a unified login that gives you access to your Native Instruments User Account on the NI website, the Community Forum and Na...
Thu, 11 Jun, 2026 at 6:08 AM
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