TABLE OF CONTENTS


Symptom

After the installation of TRAKTOR PRO 3 and setting up the TRAKTOR KONTROL S2 MK3 / S4 MK3 / S3 controller, you hear no sound when playing a track and cannot select an ASIO driver in TRAKTOR's preferences.


Cause

Unlike former TRAKTOR controllers, the S2 MK3 / S4 MK3 / S3 uses Windows' own 'WASAPI (Exclusive)' driver. In order to be able to use this WASAPI driver, the latest Windows 10 update (64-bit) needs to be installed.


Solution

  1. Install the latest update for Windows 10 (64-bit). You can find this option in: Settings > Updates & security > Windows Update > Check for Updates

  2. Connect your S2 MK3 /S4 MK3 / S3 and start TRAKTOR PRO 3

  3. Open Preferences > Audio Setup
  4. Click the drop down menu next to Audio Device and select:
    Traktor Kontrol S2 MK3 (WASAPI (Exclusive Mode)) or
    Traktor Kontrol S4 MK3 (WASAPI (Exclusive Mode))     or
    Traktor Kontrol S3 (WASAPI (Exclusive Mode))


Now the TRAKTOR KONTROL S2 MK3 / S4 MK3 / S3 should work as expected.


Note: If you are experiencing high latency with your TRAKTOR KONTROL S2 MK3 / S4 MK3, you can try to reduce it by installing the ASIO driver. You can find the driver installer here:

  • C: > Program Files > Native Instruments > Traktor Pro 3 > Drivers

After the installation you can select the ASIO driver in TRAKTOR's Preferences > Audio Setup.