This article addresses issues that may occur when connecting your AlphaTheta DDJ FLX-4 and DDJ FLX-2 to Traktor Play on Windows 11, such as:
- No audio output
- Playback of tracks does not work
This has been observed with the following configurations:
- Windows 11 Home 64-bit AMD Ryzen 7 6800H with Radeon Graphics 3.20GHz 16GB
- Windows 11 Pro 64-bit 12th Gen Intel(R) Core(TM) i7-12800HX 2.00GHz 16GB
Workaround:
1. Go to Preferences > Audio Setup
2. Change the selected driver
from:
DDJ-FLX2 (WASAPI (Shared Mode))
to:
DDJ-FLX2 (WASAPI (Exclusive Mode))
or from:
DDJ-FLX4 (WASAPI (Shared Mode))
to:
DDJ-FLX4 (WASAPI (Exclusive Mode))
3. Then open Preferences > Output Routing and check the correct setup of the outputs channels as follows:
DDJ-FLX2:
- Mixing Mode: Internal
- Output Monitor L: 3: Line Out 2
- Output Monitor R: 4: Line Out 3
- Output Master L: 1: Line Out 0
- Output Master R: 2: Line Out 1
DDJ-FLX2:
- Mixing Mode: Internal
- Output Monitor L: 3: Line Out 2
- Output Monitor R: 4: Line Out 3
- Output Master L: 1: Line Out 0
- Output Master R: 2: Line Out 1
Note: you may have to re-do these settings at the beginning of each Traktor session, because your drivers may switch back to Shared Mode.
We are already working on a bugfix that will be released shortly within the upcoming weeks.