The following article will assist you in restoring the Moog Messenger's presets to their original factory settings.
Firmware Update
Ensure that you have updated your Messenger to the latest firmware version.
From time to time firmware updates will be released to expand the capabilities of Messenger. Firmware updates are accomplished by downloading the firmware update package from our website and connecting your Messenger to a computer via USB.
Once Messenger is connected to your computer run the firmware updater program by either opening the .dmg file (Mac) or running the .exe file (Windows). Follow the on-screen instructions and, when finished, you may disconnect Messenger from your computer.
Restore All Factory Settings
Perform a factory reset via the CONFIG menu.
» Enter CONFIG view by pressing SETTINGS and then PGM button 16 (CONFIG).
» Press PAGE LEFT so that LED 64 is lit – indicating you are on page 4 of the CONFIG options.
» Press PGM button 16 to select CONFIG.
» PGM buttons 1 and 16 will blink. Hold PGM 1 + 16 for 5 seconds to execute the factory reset.
If you have any questions, please contact support for assistance: Moog Support