The steps in this article require users to navigate to hidden folders on their PC that may contain sensitive information.
Before proceeding with the steps in this article, users must ensure a backup of their machine has been performed.
AIR Music Tech is not liable for data loss in the event these steps are improperly followed.
TABLE OF CONTENTS
Locating your Content Files
Your AIR content is stored in a '.big' file - These files are located in a hidden folder on Windows within 'Program Data'.
The 'Program Data' location is hidden by default on Windows - To show hidden files...
1) Double-click This PC to open File Explorer in Windows 10.
2) Click the View tab at the toolbar in File Explorer window.
3) In Show/Hide section, tick Hidden items to show hidden files and folders in Windows 10.
Loading your Content Files from an External Drive
When loading your choice of plugin, it's expected to see this error as the content has been moved to another location.
2) Locate your External Drive and where you moved the Air Music Technology folder containing your '.big' files.
Questions? Concerns? Feedback? If you are still having trouble, please use the New Support Ticket button at the top to contact our support team for further assistance.