For general troubleshooting of the Sub/Subsequent 37, we recommend performing the following steps in order:

 

  1. INIT SETTINGS
    • Press the GLOBAL button and scroll UP until you see INIT SETTINGS.
    • Press the CURSOR button to select this option.
    • Hold SAVE button for five seconds (you will see a countdown on the screen).
    • All global settings will be reset to their defaults.


Video Tutorial: Moog Subsequent 37 | Restoring Initial Settings | Video 


  1. NOTE CALIBRATION
    • Verify that the synth has warmed up for at least 15 minutes
    • Press the GLOBAL button and scroll UP until you see CALIBRATION
    • Press the CURSOR button to enter this menu
    • Press CURSOR on NOTE CALIBRATION to select this option
    • Press the SAVE button to begin the calibration process
    • You will see the OCTAVE lights flashing like a strobe tuner for the duration of this process. It should take no more than 2-5 minutes.

Video Tutorial: Moog Subsequent 37 | Note Calibration | Video


  1. POT CALIBRATION
    • You will find the necessary files and instructions here.

Video Tutorial: Moog Subsequent 37 | Pot Calibration | Video


  1. RELOAD FACTORY PRESETS
    • You will find the necessary files and instructions for Sub 37 here.
    • You will find the necessary files and instructions for the Subsequent 37 here.
    • Sub 37 and Subsequent 37 presets are interchangeable.

Video Tutorial: Moog Subsequent 37 | Restoring Factory Presets | Video


  1. RELOAD FIRMWARE    
    • You will find the necessary files and instructions for the Sub 37 here.
    • You will find the necessary files and instructions for the Subsequent 37 here.
    • Sub 37 and Subsequent 37 firmware are interchangeable.


Video Tutorial: Moog Subsequent 37 | Firmware Update | Video