Contents

• Do I need to install any drivers to use my Oxygen Pro controller?
• Where can I access my included software?
• How do I set up the Oxygen Pro in Pro Tools | First?
• How do I set up the Oxygen Pro in Ableton Live Lite?
• How do I set up the Oxygen Pro in MPC Beats?
• Cannot reset password or account is temporarily locked
• Where is the authorization code for the AIR plugins?
• I don't see the AIR plugins in MPC Beats. How do I access them?
• I can't find my Sample Packs in MPC Beats
• Getting "Code Redemption Reached" error when entering license code into Ilok activation screen
  • The code was entered into the authorization field but it "Timed Out" or "Failed"
  • You are trying to use the license code on a second computer
  • Your activations are lost due to a crashed computer or computer hardware change

Do I need to install any drivers to use my Oxygen Pro controller?

No! The M-Audio Oxygen Pro is a class-compliant device, meaning that it is plug-and-play and does not require any drivers to be installed.

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Where can I access my included software?

We've included Pro Tools | First M-Audio Edition, MPC Beats, and Ableton Live Lite with your Oxygen Pro so you can get started making music with professional software right out of the box!

All software will be made available in your M-Audio account after registering the unit. To register the Oxygen Pro:

1. Go to M-Audio.com.
2. Hover over the Account tab at the top right and select Sign In
   
   
   
   Note: If you are a new customer, select Create Account first and fill in the necessary information. When you're ready, click Create Account.
   
   
3. Enter your email address and password. Click Sign In.
   
   
   
   
4. Your account dashboard will appear. Click on Register Product.
   
   
   
   
5. Select your Oxygen Pro model from the Product field's drop-down menu.
6. Next, enter the Oxygen Pro's serial number exactly as it appears on the bottom of the unit. The serial number will be located on a barcode sticker and starts with a (21). Be sure to include the (21) when entering the serial number!
7. Enter the date of purchase in the final field.
   
   
   
   
8. When you're done, click Register My Product.
9. Your Oxygen Pro will be added to the My Products page with download links for all of your included software. You can access this page at any time from your main account page.
   
   

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How do I set up the Oxygen Pro in Pro Tools | First?

1. Connect Oxygen Pro to your computer.
2. Press and hold the DAW button (#5) on your Oxygen Pro keyboard.
   
   Note: On the Oxygen Pro Mini, and Oxygen Pro 25, press the Preset/DAW button when in DAW mode (button lit).
   
   
   
   
3. Using the Encoder directly below the OLED screen (#8), scroll to “P.T.” and then press the Encoder to select it.
4. Press and hold the Shift button, and press the Global button.
5. Using the Encoder directly below the OLED screen, scroll to PC, and press the Encoder to enter into selecting your OS.
6. Use the Encoder select Mac if you are using a macOS or Win if you are using a Windows OS.

Your transport controls, faders, knobs, and DAW shortcuts will now have messages mapped for Pro Tools.

To provide the most versatile controller, the Oxygen Pro series has 2 modes, Preset and DAW mode. When in DAW mode all of the controls will be used for controlling DAW functions and controls. When in Preset mode all of the controls will be used for controlling Virtual Instrument parameters and controls.

1. Then launch Pro Tools | First M-Audio Edition.
2. Open or Create a Project.
3. Select the Setup pulldown menu and open MIDI Input Devices. Enable MIDI Input from the Oxygen Pro by clicking the box next to Oxygen Pro ##, USB MIDI and Oxygen Pro ##, Mackie/HUI.
   
   Note: To send MIDI from the Oxygen Pro's MIDI DIN output port, enable the box for Oxygen Pro ##, MIDI DIN.
   
   
4. Create a new instrument track by selecting the Track pulldown menu and clicking New.
5. In the New pulldown menu, select Stereo and then Instrument Track.
6. In the newly created track, add an Insert to your track by clicking in your track's Inserts A-E and selecting Multichannel Plugin > Instrument. Select the instrument you would like to use, such as Xpand!2 (Stereo). The plugin can now be triggered with the Oxygen Pro.

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How do I set up the Oxygen Pro in Ableton Live Lite?

1. First, connect Oxygen Pro to your computer.
2. Press and hold the DAW button (#5) on your Oxygen Pro keyboard.
   
   Note: On the Oxygen Pro Mini, and Oxygen Pro 25, press the Preset/DAW button when in DAW mode (button lit).
   
   
   
   
3. Using the Encoder directly below the OLED screen (#8), scroll to “Ableton” and then press the Encoder to select it.
4. Press and hold the Shift button, and press the Global button.
5. Using the Encoder directly below the OLED screen, scroll to PC, and press the Encoder to enter into selecting your OS.
6. Use the Encoder and select Mac if you are using a macOS or Win if you are using a Windows OS.

Your transport controls, faders, knobs, and DAW shortcuts will now have messages mapped for Pro Tools.

To provide the most versatile controller, the Oxygen Pro series has 2 modes, Preset and DAW mode. When in DAW mode all of the controls will be used for controlling DAW functions and controls. When in Preset mode all of the controls will be used for controlling Virtual Instrument parameters and controls.

1. Then launch Ableton Live Lite.
2. Open the Ableton Live Lite Preferences window. If you are using a Mac, go to Live > Preferences. If you are using a PC, go to Options > Preferences.
3. Select the Link / MIDI tab on the left. Under the MIDI Portssection, adjust the settings as follows:
   • Under Control Surfaces, for Input and Output select Oxygen Pro 49 Mackie/HUI (Port 3).
   • Next to Input: Oxygen Pro ##, select On in the Track column (if using the Oxygen Pro ## as the
     external clock source, turn on Sync).
   • Next to Input: Oxygen Pro ## (Port 3), select On in the Track and Remote columns.
   • Next to Output: Oxygen Pro ##, select On in the Track column (if using the Ableton Live as
     the external clock source, turn on Sync).
   • Next to Output: Oxygen Pro ## (Port 3), select On in the Track and Remote columns.
4. Close the Preferences window.
5. To add an instrument or plugin to trigger with Oxygen Pro, select Instruments or Plug-ins in the Categories column.
6. In the Name column to the right of the Categories column, locate the Instrument or Plug-in of your choice. Click-and-drag the instrument to a MIDI track in Ableton Live Lite to load the instrument. The Instrument can now be triggered with the Oxygen Pro.

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How do I set up the Oxygen Pro in MPC Beats?

1. First, connect the Oxygen Pro to your computer with the provided USB cable.
2. Press and hold the DAW button (#5) on your Oxygen Pro keyboard.
   
   Note: On the Oxygen Pro Mini, and Oxygen Pro 25, press the Preset/DAW button when in DAW mode (button lit).
   
   
   
   
3. Using the Encoder directly below the OLED screen (#8), scroll to “MPC” and then press the Encoder to select it.
4. Press and hold the Shift button, and press the Global button.
5. Using the Encoder directly below the OLED screen, scroll to PC, and press the Encoder to enter into selecting your OS.
6. Use the Encoder select Mac if you are using a macOS or Win if you are using a Windows OS.

Your transport controls, faders, knobs, and DAW shortcuts will now have messages mapped for Pro Tools.

To provide the most versatile controller, the Oxygen Pro series has 2 modes, Preset and DAW mode. When in DAW mode all of the controls will be used for controlling DAW functions and controls. When in Preset mode all of the controls will be used for controlling Virtual Instrument parameters and controls.

1. Open MPC Beats from your computer's Application or Program folder.

   
   
   

   
   
2. MPC Beats will list a selection of project templates and demos to get you up and running with the software. If you prefer to start with a clean slate click on Empty Project.

   
   

   
   
   
3. If you're new to MPC and would like to find out more about its features and functions, click on the Open Help or Watch Videos buttons at the right!

   
   

   
   
   
4. Let's open the MIDI/Sync Preferences to ensure that the Oxygen is enabled as an active MIDI input device. Navigate to the Preferences menu and click on the MIDI/Sync tab.
   • MAC: Select MPC Beats > Preferences
   • PC: Select EDIT > Preferences
5. The Input Ports section in MIDI/Sync Preferences will display all available MIDI input ports in a list. Devices will automatically appear in the list when connected provided that Enable MIDI ports when discovered is set to ON.
6. Enable Track for the following Input Ports:
   • Oxygen Pro
   • MIDIIN3 (Oxygen Pro)
7. Enable Track for the following Output Ports:
   • Oxygen Pro
   • MIDIIN3 (Oxygen Pro)

     
     

     

By default, the Oxygen Pro's Input Port will be set to Track. Let's take a look at the different input modes and how they can be used:

• When Master is enabled, MIDI data from this port will always go to the currently selected program in your project.
• When Control is enabled, MIDI data from this port will be sent to MIDI Learn.
• When Track is enabled, this MIDI port will appear in the list of available MIDI Inputs that can be selected in your track's Channel Strip or in Track View.

If you plan on using MPC Beats as an external clock with the Oxygen Pro's Arp or Note Repeat functions, you'll need to enable Sync next to the Oxygen Pro Output Port. Additionally, activate Sync Send. Click on the Sync Output field and select MIDI Clock.

You can load an instrument by creating a Plugin Program and clicking the Plugin field. A Browser will appear with your MPC plugins and AIR plugins. Click on a plugin and then click Select. The Instrument can now be triggered with the Oxygen Pro.

Can't see the plugin GUI? Just click on the Explode icon to the right!

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Cannot reset password or account is temporarily locked

If you are having trouble logging in to your account, please follow the steps below:

1. Navigate to M-audio.com and hover over Account at the top right. Select Sign In from the drop-down menu.
   
   
   
   
2. Select the Forgot Password option.
   
   
   
   
3. Enter your email address and click Request Password.
   
   
   
   
4. A temporary password will be sent to your email with further instructions.
   
   

Note: If you don’t remember the email address you used to create an account, you can create a new account using different email information, then register your product under the new account to access your included software downloads. M-Audio has a rolling registration and will allow you to register your controller in your new account.

The password reset may take some time depending on your email provider. Please make sure to give this up to 24 hours and check your spam folder in case it was filtered out accidentally:

• Spam Filtering - What you need to know

3. Make sure to clear your web browser’s cache. browsers store regularly used data that can prevent you from accessing changes to websites and accounts. Use the article below if you need instructions on clearing the cache in your web browser:

• How to refresh your web browser cache

Gmail - If the password reset is not showing up in your primary tab, be sure to check your other inboxes, or tabs (for example, Promotions), or even your spam folder. Depending on the “rules” set up within your Gmail, it might be redirected elsewhere in your account.

Hotmail - Hotmail may take additional time to receive the password reset email. Additionally, you should be sure to check your spam folder to ensure it wasn’t filtered as a spam email.

Important: Make sure to request a password reset only once otherwise the process will restart and will take longer for you to receive the password reset email. 

If you followed all of the steps above and waited 24 hours for your password reset email with no response, please contact our support team.

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Where is the authorization code for the AIR plugins?

The authorization code for your AIR plugins (Hybrid 3, Velvet and Mini Grand) will be located in your M-Audio account under the My Products section.

Scroll down to locate the Oxygen Pro on the My Products page. You're software download links and authorization code will be made available directly under the software title. Please note that this authorization code will license all three AIR plugins and only needs to be redeemed in your iLok account once.

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I don't see the AIR plugins in MPC Beats. How do I access them?

After installing and activating Hybrid 3, Velvet, and Mini Grand in iLok, you'll need to scan them into MPC Beats.

1. Open MPC Beats and navigate to the Preferences menu:
   • MAC: Select MPCBeats > Preferences
   • PC: Select EDIT > Preferences
2. Choose the Plugins tab.
3. Add a check to the first available box on the left, then click on the browse box at the end of that row to navigate to your plugin installation location.
   
   
   
   
4. To scan for the plugins, click on the drop-down menuat the right to browse and then select your plugin folder's pathway.
   • Mac: Library/Audio/Plug-ins/VST
   • PC: C:/Program Files/Steinberg/VstPlugins
     
     
5. Double-click the folders to load them into the Plugin Manager pathway. Select the last folder with one click and choose Open.
6. Select Rescan All. After the process is finished the Plugin Manager will notify you. Press OK.

Now, all included plugins will be accessible in the MPC Beats Software! You can load your new plugins by creating a Plugin Program and clicking the Plugin field. A Browser will appear with your AIR plugins.

Can't see the plugin GUI? Just click on the Explode icon to the right of the plugin field!

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I can't find my Sample Packs in MPC Beats

MPC Sample Packs will be automatically loaded into MPC Beats after installation. To access your Sample Packs, click on the Media Browser icon on the bottom right of the software, or press the "B" key on your QWERTY keyboard

All Sample Packs will be shown as an icon under the Expansion tab. Click on the Sample Pack icon to view its samples and drum kits.

Note: If you do not see any icons under the Expansions tab, it's likely that the Sample Packs have not been installed yet.

You can load a kit by clicking and dragging the kit file from the Browser directly to the pads.

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Getting "Code Redemption Reached" error when entering license code into Ilok activation screen

If you are getting a "Code Redemption limit has been reached" error when trying to activate your plugins, there are a few things that might have happened during your installation. These are the most common Ilok authorization problems:

• The code was entered into the authorization field but it "Timed Out" or "Failed"
• You are trying to use the license code on a second computer
• Your activations are lost due to a crashed computer or computer hardware change

The code was entered into the authorization field but it "Timed Out" or "Failed"

This often happens when the code has been entered into your Ilok account or one of the authorization prompts and is left hanging without clicking "Next." Or, you have already redeemed it and it's in your Ilok account waiting to be activated, check your Ilok license manager account to make sure it's not already in there. Please follow these steps:

1. Open iLok License Manager.
   
   
   
   
2. Find the plugin license in the list under the All Licenses tab, right-click and select Activate.
   
   

If the license for your plugin is not in there and when you enter your code you still get the "Code Redemption has been reached" error, please contact us and provide the following information:

• Ilok ID
• Software Title
• License Code

This will give us all of the information we need to get you up and running!

You are trying to use the license code on a second computer

It's important to note that a license code can only be redeemed once in your iLok account. After redeeming your code, iLok will provide you with two activations that can be used to activate the license on two different computers simultaneously.

Follow the steps below to activate your software on a second computer:

1. Open iLok and sign in to your iLok account.
   
   
   
   
2. Click your username in the upper left-hand corner.
   
   
   
   
3. Locate the license under the All Licenses tab and right-click on the license to select Activate.
   
   

Your activations are lost due to a crashed computer or computer hardware change

From time to time our computers can suffer physical damage, need to get their hard drives wiped, or need to have the OS reinstalled due to malware or viruses. In the event that this happens and you do not have access to the computer again, or there is a second instance of your computer taking up a license, you may need to reset a location to free up one of your activations for a new computer.

If your computer has crashed or there is a second instance of your computer in your Ilok account, please contact us with this information so we can reset your inaccessible location:

• Ilok ID
• Software Title
• Location Name

This will give us all of the information we need to get you up and running!

For additional information on how to manage your licenses, visit the links below:

• iLok Universe | Managing your Activations with the iLok License Manager
• iLok Universe | Activating a Second Computer with the iLok License Manager
• iLok Universe! | Redemption/Activation Issues & How to resolve them
• iLok Universe | Deactivating & Transferring Activations with the iLok License Manager

Want to learn more about how the iLok License Manager works? Simply follow this link to find out!  

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