With built-in speakers and Bluetooth connectivity, the Luxe LP is a simple all-in-one turntable that makes it easy to enjoy your records and convert them to digital music files on your computer. This article walks through a number of frequently asked questions about the Luxe LP.



Frequently Asked Questions


How do I use this with my computer?

To connect the unit to your computer simply use the included USB cable and make sure the unit is connected to a power outlet. Use this link to bring you to a walk through of the software and computer setup: https://inmusicbrands.force.com/ion/s/article/ION-Audio-USB-Turntable-and-Cassette-Players-Frequently-Asked-Questions


What type of bluetooth devices can I connect to the Luxe LP?

The Luxe LP has a Bluetooth transmitter to send audio to a Bluetooth speaker wirelessly. This means you can connect any wireless bluetooth devices such as speakers or headphones to use as an output for the Luxe LP.


How do I connect a bluetooth speaker/heaphones to the Luxe LP?

  1. Power on your Bluetooth speaker and ensure it is in pairing mode.
  2. Power on the Luxe LP turntable.
  3. Press and release the Bluetooth button on Luxe LP to start pairing to your Bluetooth device. Once Luxe LP is connected to the Bluetooth speaker, the Bluetooth LED will be solid blue. Your Bluetooth speaker should also indicate that it is paired.
  4. Play music on your Luxe LP turntable. If you are connected to a Bluetooth speaker with a play/pause button, and do not hear audio, try pressing the play/pause button.
  5. Adjust the volume on your Bluetooth speaker (if applicable) or the Bluetooth Volume knob on Luxe LP to control the output level.
  6. To disconnect, power off the Luxe LP turntable or turn off Bluetooth pairing on your Bluetooth speaker.

For additional assistance connecting to Bluetooth devices, please consult the Luxe LP User's Manual.


How do I connect this to my home stereo?

If you have connected speakers to the Luxe LP using the RCA Audio Output connections, do NOT connect the RCA cables to a Phono input as this could damage your speakers.  Ensure that you connect them to a line-level input such as AUX, CD, or TAPE. 


I would like to order a new stylus. Where can I get one?

You can purchase a replacement stylus directly form the ION Audio website here. Otherwise, you can also contact the ION Audio Parts department directly calling 1-401-658-3743 ext. 1407.  


Can I use a 78 RPM record with this turntable?

Absolutely!  Be sure to obtain a 78 RPM stylus for use with your 78 RPM records though.  To obtain a 78 RPM stylus for your Luxe LP turntable, you can purchase one directly from the ION Audio website here.  Otherwise, contact the ION Audio Parts department directly calling 1-401-658-3743 ext. 1407.  


The audio from the stereo speakers I connected is coming out distorted. How can I fix it?

If you have connected speakers to the Luxe LP using the RCA Audio Output connections, do NOT connect the RCA cables to a Phono input as this could damage your speakers.  Ensure that you connect them to a line-level input such as AUX, CD, or TAPE. 


What do I do if I am hearing a hum through my speaker or laptop when using the turntable?

If you are recording to a laptop: Please connect the laptop to a grounded power supply (3 prong).
If you are playing through a speaker: Ensure you are using the 12V 0.2A DC power adapter that was included with your product.
If your volume is on max, try turning it down until the hum stops.


My turntable won't spin when I move the tone arm over the record. What do I do?

First, try the following steps:

  1. Ensure the turntable is powered on (power switch in the back).

  2. Ensure AUTOSTOP is turned On and the tonearm is placed over record (if AUTOSTOP is Off it should always be spinning when power is on).

  3. If the above steps do not help, you may need to re-attach your turntable belt. For details on how to do this, see the guide located here.


Is the turntable belt replaceable?

Yes! For details on how to change or re-attach your turntable belt, see the guide located here.


My record is not playing at the correct speed; its pitch is too high or too low.

Ensure the 33 / 45 / 78 switch is set to the correct speed for your record.


How is the Luxe LP powered?

The Luxe LP is powered with the included 12V 0.2A DC power adapter.


What is the Aux Port for?

You can use the Aux port to connect a phone or any other audio source to amplify it with the Luxe LP's internal stereo speakers. The audio from the Aux Input is also transmitted over a Bluetooth connection.


My record is skipping. What should I do?

If the record is skipping, try cleaning the record directly using standard LP cleaning techniques. For some materials that can help with the cleaning of your vinyl, you can find the VINYL ALIVE Record Cleaning Kit on the ION Audio website. If the record continues to skip, consider replacing the stylus which can be purchased directly from ION Audio here. 


Why does my turntable move when I push on it?

This is normal!  The turntable mechanism base, platter & tonearm are engineered to float above the wood platform on isolation mountings to allow you to play music through the built-in speakers without feedback.