Native Access

Native Access freezes on “Loading Products“ at startup
Symptom When launching Native Access, the program freezes while displaying Loading Products: Solutions 1. In many cases, simply closing all apps and rest...
Thu, 11 Jun, 2026 at 9:44 AM
Native Access Does Not Start after Update 3.12.0 (Windows)
Symptom After updating Native Access on Windows to version 3.12.0, it does not start when you try to open it. Cause There is an issue with Native Acce...
Thu, 11 Jun, 2026 at 5:55 AM
Using Native Access
Native Access is an administration tool for product activation, installation, and updates for all Native Instruments products. Once installed, Native Access...
Fri, 5 Jun, 2026 at 6:37 AM
Native Access | Native Access / Registration Error: The serial has been registered already
Symptom When trying to register a product in Native Access, you receive the following error message: Registration error: The serial has been registered...
Thu, 11 Jun, 2026 at 8:14 AM
Native Access Legacy Installers for Older Operating Systems
The table below provides download links to the last compatible Native Access versions that can be installed on operating systems no longer supported by Nati...
Fri, 5 Jun, 2026 at 6:26 AM
Native Access Error: “Download Failed”
If Native Access displays a “Download failed” error during installation, it usually indicates a problem downloading the installer files. Follow the steps be...
Thu, 11 Jun, 2026 at 2:23 PM
Native Access | How to Install Exponential Audio Products
After your purchase, you will receive an order confirmation by e-mail. This e-mail includes your redemption code for your Exponential Audio product. The ...
Tue, 9 Jun, 2026 at 5:19 AM
Native Access Error Message: "Installation has been prevented. You do not have enough free drive space to install the products."
Symptom You receive the following error message while installing a product with Native Access: Installation has been prevented Cause The in...
Fri, 12 Jun, 2026 at 3:29 AM
Using the “Open” Function in Native Access
Native Access includes an Open function that allows you to launch supported applications directly from within the app. Please note that only products th...
Thu, 11 Jun, 2026 at 2:10 PM
Registration Error: Unknown Serial
TABLE OF CONTENTS Symptom Causes Solutions Reset the Native Access XML file Double-check the serial number characters The product might not require a...
Thu, 11 Jun, 2026 at 6:24 AM
inMusic World Headquarters

200 Scenic View Drive
Suite 201
Cumberland, RI 02864
United States

inMusic Europe LTD

Abbey House, 282 Farnborough Road
Farnborough
Hampshire, GU14 7NA
United Kingdom

inMusic GmbH

Hans Günther Sohl Str. 4a
47807 Krefeld
Germany

inMusic Taipei

7th Floor, NO. 165, Naking East Road
Section 4
Taipei 105
Taiwan

inMusic Japan Corporation

Minami Azabu 1-5-10
Koike Building 1-2F
Minato-ku, Tokyo
106-0047 Japan