ION Audio | Frequently Asked Questions
ION Audio FAQ - All Products
Frequently Asked Questions What's included in the box? What are the dimensions of the Projector Deluxe HD? What is the display type of the Project...
Tue, 25 Oct, 2022 at 10:38 AM
The ION Audio Explorer XL is a powerful 5 XL™️ 220-Watt speaker system that delivers massive omni-directional sound using 5 speakers. To get the party sta...
Tue, 13 Sep, 2022 at 12:08 PM
The Total PA series speakers need to be plugged in with the included power supply to function. They are not battery operated. The Power Glow 300 would b...
Fri, 14 Apr, 2023 at 4:15 PM
The Pathfinder 320 is capable of linking wirelessly with 1 other Pathfinder 320. It is not capable of linking with other models. The Pathfinder 280 is par...
Fri, 9 Sep, 2022 at 12:09 PM
If your ION speakers are the same model, or if they are listed within the same tier on the ION Compatibility Chart, then the problem may be that your second...
Mon, 19 Sep, 2022 at 3:15 PM
This is most often due to a belt that is improperly installed. Remove both the record, and the slip mat from the turntable. Rotate the platter so that y...
Wed, 28 Sep, 2022 at 11:35 AM
All versions of the Slides 2 PC are now discontinued and the drivers are no longer being updated to support the latest Windows and macOS operating systems. ...
Fri, 21 Jun, 2024 at 10:44 AM
All versions of the Video 2 PC have now been discontinued. The drivers for this product are no longer available.
Tue, 27 Sep, 2022 at 1:00 PM
When registering your product the (21) is already included in the field, so please make sure there are no spaces and any letters are capitalized. A very com...
Wed, 5 Oct, 2022 at 1:58 PM
Please be sure you're entering all letters and numbers that follow the (21) in your unit serial number. Most ION Audio products have a capital letter &q...
Fri, 2 Dec, 2022 at 1:28 PM