Some users have indicated that the driver installation for the ONE MKII, PERFORMER, and the FOUR is not completing successfully. While the installation process initiates the Microsoft Visual C++ Redistributable program, it may not finish, resulting in an incomplete installation.



If the C++ Redistributable does not show a green progress bar during installation of the driver, this may be due to conflicting C++ redistributable programs in your system. Please follow these steps before attempting to install the driver:


  1. Navigate to the Windows Add or Remove Programs utility (System Settings > Add or Remove Programs or Settings > Apps > Apps & Features):


  2. Search for the word "Visual" and this will populate several Microsoft Visual C++ Redistributable programs. Look for the program named Microsoft Visual C++ 2015-2022 Redistributable (x64) and Microsoft Visual C++ 2015-2022 Redistributable (x86). Select each and uninstall. These will be reinstalled during the driver installation.

  3. Once this is complete, launch the driver installer and properly install the driver for your device. If you need to re-download the driver, please find the latest version on the Rane DJ downloads page.